Shipping policy

Shipping Policy

Thank you for shopping with Personality Hacker.

Our store offers both digital and physical products. Below you’ll find details on how we deliver and handle each type of order:

Digital Products

  • Digital purchases are delivered electronically.

  • Most orders are fulfilled instantly after payment, but please allow up to 24 hours in case of processing delays.

  • You’ll receive an email with your download link, access instructions, or account credentials once your order is ready.

  • We stand behind our digital products and offer a 30‑day money‑back guarantee if you’re not completely satisfied. To request a refund, contact us at support@personalityhacker.com with your order details.

Physical Products

  • Some items are shipped directly to you.

  • Orders are typically processed within 1–2 business days and shipped within 3–5 business days after processing.

  • You’ll receive a shipping confirmation email with a tracking link once your order is on its way.

  • Shipping times may vary depending on your location and the carrier’s schedule.

Shipping Fees

  • Any applicable shipping or handling charges are shown at checkout.

  • Digital products never incur shipping fees.

Returns and Exchanges

  • The Printed Personality Type Journals:

    Because each journal is printed to order specifically for you, we're unable to accept returns on printed journals. 

  • If your journal arrives damaged or defective, please reach out and we'll make it right.

We appreciate your business and strive to make every order (digital or physical) a smooth and satisfying experience.

Last updated: Feb 2026